The objective of our wireless audits is to identify refunds/credits and, more importantly, cost-savings opportunities. Our experience has shown that the majority of our value-added service for wireless billing is cost-savings recommendations. Billing credits and refunds will be secondary because vendor contracts typically limit the refund period to 6 months or less.

Our wireless optimization goals include:

• Optimize all users by identifying the most cost-effective plan with your current carrier
• Target high-end users for optimization
• Identify misuse on business calls and unnecessary voice and data features
• Insure contract compliance
• Provide recommendations for reducing ongoing monthly costs
• Implement agreed upon recommendations
• Reduce monthly cost per device as quickly as possible in order to avoid unnecessary spending
• Identify vendor over-billing errors, negotiating refunds, and correcting billing errors
• Minimize the time it takes for our clients to manage and pay invoices, including possible consolidation of billing

Optimization is a step-by-step approach to review each device and to view the group as a whole, while concurrently reviewing your voice, data, and features and to ensure you are paying only for the services needed. In addition, we have access to pricing solutions that are often off sheet or pricing not available without insider knowledge. We help centralize wireless services to reduce paperwork and increase ongoing wireless expense management to ensure savings continue long into the future.