Our Promise

Shaheen is a telecommunications auditing firm engaged in billing verification, network service consulting, and expense management.  Since our inception, we have strategically helped our clients by identifying their telecom over-expenditures, obtaining substantial refunds, lowering monthly operating costs, and increasing productivity. We have extensive experience in all facets of telecommunications management, including network analysis, contract renegotiation, relocation of large enterprises and trading floors, turret systems, migration of data networks to new technology, wireless consulting, and creating audit procedures.

We offer cost containment solutions proven to be consistently overlooked by our competitors. We are certain of this, as on several occasions we’ve  been engaged to audit immediately after the termination of other audit firm. We’ve always been able to generate significant results. Clients and vendors alike view Shaheen as one of the most comprehensive audit firms with unparalleled contract and tariff expertise. To date, we have negotiated over $260,000,000 in vendor refunds for our customers and implemented billing recommendations and corrections that generate millions in savings. The benefits of our services are ongoing and only multiply over time.

We have a 28-year history of providing clients with unbiased and independent consulting services. Our commitment to sound business practices and ethics is demonstrated by our membership in the Society of Communications Technology Consultants International, the largest association in the US of independent telecommunication consultants. Each year we must certify that we do not accept payments from outside parties and act only in the best interests of our clients. Our pledge to the principals of the SCTCI Code of Ethics ensures that our findings will always be solely in the best interests of our clients without any prejudice for any product or service provider.

Shaheen recognizes that our consultants are the firm’s most precious asset. Shaheen employees have an average length of employment of 14 years, and their long tenures with us have proven to be absolutely crucial in the services we are able to provide to our clients. Our staff knows how critical communication is to our audit methodology and is well-prepared to offer the highest level of quality assurance in every facet of our audits.

We have  always focused on a select group of customers at any given point in time. We deliberately avoid mass marketing to provide our valued clients with our undivided attention. The relationships we build are lasting, and this is why we have been able to retain many of our clients for over fifteen years.