"Shaheen & Associates has the expertise, they talk the language -- the telephone language -- and they have the contacts with the carriers. It's like panning for gold, and there's a good chance that there's something out there."
--Joe Urban, network analyst

Your Shaheen & Associates telecommunications billing audit is an orderly, comprehensive and fully-tested process. The audit begins with an inventory of your current telecom facilities, services and billing requirements, along with an in-depth analysis of all tariffs and rates that apply. Our auditing process will enable your telecommunications department to detect and eliminate billing errors so they can better manage the cost of equipment and services.

The audit process can also enable you to collect substantial refunds of past overcharges that may have gone undetected for years. Often the carriers themselves are unaware of the ambiguities and contradictions in rates and tariffs -- and that's where Shaheen & Associates' expertise pays off: We correct invoices and billing errors and we negotiate on your behalf to secure refunds before the statutes of limitations expire.

Your Audit: How It Works
Tariff and Rate Analysis Our Specialty
The Bottom Line: Refunds