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Services
Telecom Audit The telecom audit is the backbone of our engagement. It is an orderly and fully tested process that begins with an inventory of your telecom facilities, services and billing requirements, along with an in-depth analysis of tariffs and rates. Details. Contract Negotiation In today’s environment telecom vendors are placing less importance on client relationships. You don’t get what you deserve; you only get what you negotiate. Establishing advantageous contract terms can be extremely difficult with vendors trying to covertly include one-sided provisions benefiting themselves. Details. Dispute Resolution Many of our competitors claim to resolve 80%-90% of billing disputes in their clients’ favor. We are skeptical of such performance and believe it can only be accomplished by settling for a small fraction of the original claim. Details. Cell Phone Optimization In today’s markets, companies often struggle to leverage their wireless costs. Monthly bills, contracts, and terms are complicated and confusing, and the combination of a vast number of devices and total mobility makes wireless the ultimate challenge. Details. Telecom Procurement It is a mistake to assume your competition is paying the same rates as you for telecom services. Vendors charge whatever the market will bear – there are times when an industry giant pays as much for as a middle-market firm. Details. |