Case Studies
Client Challenge #2
A global broker needed a telecom expense management solution to meet the targets of a company-wide cost savings initiative. The focus was to improve productivity, reduce spend, and increase the control over assets and budgets. The IT Department had limited resources and was struggling due to added responsibilities following several mergers during a short time span.
The Shaheen Solution
Shaheen & Associates implemented the following strategies:
Our audit concluded the client was overspending by over 20% per year.
Client Challenge #2
A global broker needed a telecom expense management solution to meet the targets of a company-wide cost savings initiative. The focus was to improve productivity, reduce spend, and increase the control over assets and budgets. The IT Department had limited resources and was struggling due to added responsibilities following several mergers during a short time span.
The Shaheen Solution
Shaheen & Associates implemented the following strategies:
- Conducted a comprehensive telecom audit
- Arranged for qualified technician visits to various locations to inspect and test circuits and verify billing
- Created circuit inventory to reconcile vendor billing with the client’s internal records
- Reviewed, tracked, and reconciled move, add, and change orders
Our audit concluded the client was overspending by over 20% per year.
- Collected refunds in excess of $9 million.
- Corrected billing errors and eliminated duplicate services leading to $1.2 million of annual savings
- Implemented $250,000 in monthly savings recommendations
- Negotiated two local and one long distance service contracts.